Shipping policy

• SHIPPING AND DELIVERY

When will my order arrive?
The standard delivery timeframe for order in U.S. Territories is within 2-5 business days.  

Once your order ships you will receive an email with tracking information. Your items may arrive sooner than the estimated delivery date. Please note that the expected delivery date/time is at our best approximation and will vary with circumstances such as shipping restrictions, payment authorization, or due to high demand.

My location is not in America or Canada, can I still place my order?
We ship to more than 20 countries outside the U.S. Please contact us via Customer Service and kindly give us your address, we will respond to you ASAP.

Can I change my shipping address after my order has been dispatched?
Unfortunately, we are unable to redirect orders once your items have been shipped. Please ensure you provide the correct shipping address before completing your purchase.

I have yet to receive my package, what should I do?
If you did not receive your package after the expected delivery date, kindly sign in to your account and check on the shipment in Order History. Alternatively, you may do so by entering the tracking number indicated in the shipment confirmation email into the online tracking system of the designated courier company. If you have opted for guest checkout, you can also view the tracking number in the confirmation email. Please contact us at guubuu@comcast.net for further assistance.